Product Help

Floor Plan Help and AI Room Design Support

Find practical answers for floor plan drawing, image import, 3D preview, PDF saving, AI generation, credits, billing, and account access.

Getting started

Create an account, choose a workflow, and make your first room concept.

Understand uploads, prompts, model settings, credits, and task status.

Manage reference images, generated results, downloads, and history.

Review credits, subscriptions, payments, invoices, and cancellations.

Update your profile, sign-in methods, password, and API keys.

Open a support ticket with the details needed for quick diagnosis.

Check scale and furniture placement in the planner, then use AI to explore style, materials, and mood.